Anthony Gibbs
I bring systems, data, and people together to turn complex operations into scalable, measurable outcomes.
Over two decades of experience across customer service, banking, vendor management, and real estate operations.
Capabilities & Tech Stack
01
Metabase
PostgreSQL
Python
Pandas
Power BI
Excel
DBeaver
MetabasePostgreSQLPythonPandasPower BIExcelDBeaver02
Notion
Jira
Asana
Git
GitHub
Word
NotionJiraAsanaGitGitHubWord03
Lean Six Sigma
Lean Six SigmaExperience
Quality Assurance Supervisor
On-demand property data platform trusted by Freddie Mac and Fannie Mae.
—Promoted from solo QA operator to leading a 3-member quality team
—Built a 1,000+ reports BI ecosystem from raw operational data
—Holds the company record for 84K+ order reviews; 150–400 orders daily
—Trained enterprise clients on Metabase during acquisition onboarding
Appraisal Associate Manager
Cash-offer real estate platform operating across 11 states.
—Supervised appraisal helpdesk across TX, CO, GA, AZ & FL
—Implemented Salesforce data capture feeding Mode analytics dashboards
—Built critical event notification system across Front, Slack & Salesforce
Condo Helpdesk Team Lead
Digital-first mortgage platform backed by Goldman Sachs and Kleiner Perkins.
—Led 50+ FTE team across 20+ US markets
—Subject matter expert in federal lending guidelines (Fannie Mae)
—Deployed Tableau/Looker dashboards and condo review pipelines
Vendor Manager
Global BPO managing customer experience across 11 countries for major brands.
—Managed 4,500+ vendors across 7 countries, leading a team of 14
—Standardized vendor onboarding and AP reporting across global operations
—Streamlined ERP finance modules; named Star Performer 2015–2017
Early Career Foundation
Foundation across banking, customer service, and process operations.
—Built core competencies in banking operations and customer excellence
—Received multiple performance awards across roles
Contact Me
Emailag.data004@gmail.com
LinkedInanthonygibbs042